IMPORTANT: The FinPro Help Desk is transitioning to a PSC Service Desk. Learn how the OUC and PSC are reorganizing help desk and training functions. During the transition (Sept 7-Oct 31), hours for phone service are 10:00 a.m.-noon and 1:00-3:00 p.m., Mon-Fri. Voicemail will not be monitored. Email us anytime at FinProHelp@cu.edu.
Have you recently changed your network password? A recently changed password can cause your scheduled financial reports to stop working. So if you’ve changed your password, make sure to also renew your credentials in CU-Data production.
To renew your Credentials, follow the steps below:
- Click the user icon in the top right of the CU-Data page
- Click My preferences
- Select the Personal tab
- Click Advanced
- Click the Renew link, to the right of Credentials
- Enter your user name and password
- Click OK