Have you recently changed your network password? A recently changed password can cause your scheduled financial reports to stop working. So if you’ve changed your password, make sure to also renew your credentials in CU-Data production. 

To renew your Credentials, follow the steps below:

• Click the user icon in the top right of the CU-Data page            
• Click My preferences            
• Select the Personal tab            
• Click Advanced            
• Click the Renew link, to the right of Credentials            
• Enter your user name and password            
• Click OK