Preparing for a loaner laptop

June 9, 2026 by ES and UIS Communications
Whether your device needs repair, you're traveling for work, or you've received a new machine, a little preparation goes a long way. Follow these steps before and after receiving a loaner or a new laptop from the Service Desk.
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Making a service request in the UIS Self-Service Portal

August 25, 2025 by ES and UIS Communications
The new UIS Self-Service Portal isn’t just for reporting problems; it’s also your go-to for requesting services.
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Track, edit or cancel your ticket in the UIS Self-Service Portal

August 25, 2025 by ES and UIS Communications
Managing your service or support ticket is quick and easy in the UIS Self-Service Portal.
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Schedule set-up assistance for AV equipment ahead of meetings at 1800 Grant

March 24, 2025 by ES and UIS Communications
If you are hosting a meeting at the 1800 Grant office, it’s recommended to schedule a meeting with the UIS Service Desk to set up AV equipment prior to your meeting.
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How to reset your CU account password

February 20, 2024 by ES and UIS Communications
Changing or recovering your CU account password now can be easily done without assistance from the Service Desk.
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Four helpful reminders for workdays at 1800 Grant

August 28, 2023 by ES and UIS Communications
Coming into the office to work can be refreshing and a nice change of pace after an extended period of remote work. When coming to 1800 Grant, there are a few things to remember.
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