How to submit a ticket with UIS through the new self-service portal

August 11, 2025 by ES and UIS Communications
UIS’ new ticketing platform centralizes support and service requests, making it faster and easier to get the help you need — when you need it.
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Research Access gets smart: How a UIS project is re-architecting InfoEd access

July 22, 2025 by UIS Communications
The Provisioning and Authorization project simplified end-user access requests by incorporating built-in quality checks that validate against multiple systems in UIS.
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Congratulate UIS Employees April - June 30, 2025

July 15, 2025 by ES and UIS Communications
Join us in congratulating those who have taken on new positions within University Information Services.
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CU System rings in new era with Microsoft Teams Phone, realizing major cost savings and modernization

July 15, 2025 by UIS Communications
UIS completed the multi-wave migration of all CU System departments and call centers to Teams Phone.
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Scheduled maintenance windows through July 2026 announced

April 22, 2025 by UIS Communications
Planned maintenance windows from August 2025 through July 2026 have been scheduled and posted to the University Information Services Business Calendar.
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Welcome New UIS Employees Jan. 1 - March 31, 2025

April 14, 2025 by ES and UIS Communications
Welcome the staff members who joined the UIS team and congratulate those who have taken on new positions.
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Behind the scenes: How CU tackled unprecedented FAFSA changes

April 9, 2025 by UIS Communications
The CU Student IT Services (CU-SIS) team successfully navigated a massive, often unpredictable overhaul of the FAFSA system, resolving numerous technical challenges and collaborating with CU Offices of Financial Aid to avoid disruptions to student services.
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Enhanced GM Financial Report Tool offers detailed insights, simplified tracking and more

April 2, 2025 by UIS Communications
Users of the Grants Management Financial Report Tool now have access to comprehensive downloads, greater visibility into encumbrances and easier validation of project expenses.
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Information Security Awareness course now available in 5 languages

March 14, 2025 by ES and UIS Communications
CU employees must complete the training course within the first 60 days of employment and every two years thereafter.
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CU aligns retiree annual enrollment with national Medicare enrollment

January 30, 2025 by ES and UIS Communications
CU’s new Medicare fall enrollment for retirees shifted CU’s enrollment window and benefits plan year to more closely align with the national Medicare enrollment.
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