Mary - I know that for some users 10x Cognos did print from HTML, but we never understood why it would work for one user and then not for another having the same os and browser. IBM's advice for printing all along has been to use PDF - HTML printing not supported. I understand that for those of you that were enjoying printing from HTML this is an unwelcome change. Nevertheless, I must advise that you please use PDF for printing.
Mary - I know that for some users 10x Cognos did print from HTML, but we never understood why it would work for one user and then not for another having the same os and browser. IBM's advice for printing all along has been to use PDF - HTML printing not supported. I understand that for those of you that were enjoying printing from HTML this is an unwelcome change. Nevertheless, I must advise that you please use PDF for printing.