The eComm team is currently working remotely due to the COVID-19 pandemic, yet we remain committed to serving our users and ensuring success for both ongoing communications and event management. We encourage you to contact your eComm specialist if you require assistance. You can also take advantage of numerous online resources in the eComm wiki or submit a help ticket if you have a specific request.
PREVIOUS STEP | Pre-Access Requirements
CURRENT STEP | Login Details
BOOKMARK This page contains links to the eComm applications Salesforce (select your campus), Marketing Cloud and Cvent.
Welcome to the eComm platform! Here’s some information to get you started. Use the credentials below to login, and remember - they shouldn't be shared.
Login at /ecomm/login (select Salesforce)
Choose your campus and use your campus credentials
You will always use your campus credentials to login to Salesforce.
Login at /ecomm/login (select Cvent)
Account Name: UCCO003
Choose a new password
You are now logged into Cvent!
Login at /ecomm/login (select Marketing Cloud)
You will be prompted to ‘Send Activation Email’ (leave this window open in your browser)
Check your inbox and look for an email from Marketing Cloud with an activation code. Copy this code
Go back to your browser (step 1 above) and paste the code
You will now be prompted to update your security questions. Change them and save.
You will get receive an email from "University of Colorado" saying that your account security questions' answers were changed.
You are now logged into Marketing Cloud!
IMPORTANT! You’re almost done. Change your password.
In Marketing Cloud, navigate to the top right, click the down arrow by your name, and select ‘Cloud Preferences.’
Click the ‘Change Password’ button
Enter your temporary password (above), and enter your new Marketing Cloud password that is for you (and you, only)
Click Save, near top left.
You’ll receive an email from CU Boulder Campus Communications saying that your account password was reset
HELP AND TRAINING
Check out our support resources:
Webinars - https://www.cu.edu/ecomm/calendar
Wiki - https://www.cu.edu/blog/ecomm-wiki
Help ticket - /ecomm/submit-help-ticket
NEXT STEP | New User Training
You have two options to complete training and the verification quiz: in-person (recommended) and on-demand. We'll be with you every step of the way.