Cognos 10.2 Known Issues

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Cognos 10.2 Known Issues

There are a few issues with the new Cognos that are being worked on:
  1. Occasionally clicks spin a long time and if the user waits long enough a DPR-ERR-2002 error message displays. We are investigating with high priority. [Wednesday, February 13th 2:45pm: This problem was remedied by a change to Cognos made mid-morning.]
  2. The little red stop sign that displays when available balance is negative in m-Fin SPEEDTYPE SUMMARY, m-Fin OPERATING SUMMARY, and m-Fin BAE BY MONTH - SUMMARY does not render in PDF and MSExcel. We expect to have this solved today or this evening. [Wednesday, February 13th 3:35pm: This is fixed.]
  3. When viewing saved output (saved output is possible to do in your "my folders") clicking the run button (the sideways blue triangle that takes you to the report's prompting) does not return. We have a trouble ticket into IBM/Cognos about this issue. As a work-around, run the report instead from your "my folders" using the "run with options" button (it's on the same line as the report, over on the right).
  4. Public Folders > CU Reporting > Finance > Look Ups > Employee Look Up not working. We expect to have this fixed today. [Wednesday, February 13th 2:45pm: This is fixed.]
  5. m-Fin JOURNAL APPROVER INCOMPATIBLE ACCESS not working. This has been fixed.

Comments

Carl
One more issue: Sometimes the hand-off from the portal to Cognos does not work and so a Cognos Log on screen is presented, and then sometimes this Log on screen does not accept valid credentials. We are investigating.
Carl
Carl
Carolyn - Apparently there is some problem with m-Fin SPEEDTYPE SUMMARY for MSExcel 2007 format now that we are running Cognos 10.2. As a work-around, please try the MSExcel 2002 format. If that works I can put a message on the report to let users know about this until we get it fixed.
Carolyn Rupp
Yes the 2002 format works. Thanks.
Carl
If you are having trouble attempting to save your own preset prompt values please clear you web browser's cookies and cache. Here is a third party web page I have found with some instructions: How do I clear my web browser's cache, cookies, and history?.
Rama
Hi Carl, I've been trying to configure an odbc data source for sql server in cognos and I keep getting this error dpr-err-2002 unable to execute the request because there were no connections to the process available within the configured time limit The DSN itself works fine but its the data source in Cognos administration that throws the error. On this website you note that you encountered the same error. Can you please help with how you resolved it? Thanks Rama
Carl
Rama - This was some time ago now and was solved by our systems administration team. I don't have any information about what was done, sorry.
Carolyn Rupp
When I view a report in Excel it looks like I am getting a data dump, not a nice formatted report. Did this change?
Carl
There is one new choice for MSExcel, called data. Perhaps you are picking that one now because it is first. Try the other MSExcel choices.
Carolyn Rupp
Thanks I just noticed that this morning.
Carolyn Rupp
I keep getting this error when trying to view the ST summary report in Excel. The report server encountered an internal error. Check additional information associated with this error message. If cause of problem cannot be ascertained, increase the logging level in the IBM Cognos administration tool and reproduce the conditions that caused the error. If the problem persists, see the problem determination information on the IBM Cognos Support Portal page at http://www-947.ibm.com/support/entry/portal/Overview/Software/Informatio....

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