Production Maintenance Complete for Sunday, May 16, 2021
All enterprise and business applications are in service at this time.
Portal Status: Green
Below is a list of frequently requested IT applications. These services are managed by University Information Services (UIS) located at the System Administration campus.
Phire is an Application Change Management (ACM) solution built using PeopleTools that helps organizations better control and manage changes that are necessary for PeopleSoft and other large enterprise applications.
UIS Staff, Change Approvers, and Change Testers
For questions regarding Phire access, please reach out to the UIS Identity and Access Management team.
To request access, please fill out the Phire Access PDF form.
***UIS employee's do not require a form for access to Phire***
Automic is the application used to schedule all University batch data processes. It authorizes uploaded data, ensuring secure distribution of requested information, and is managed by the UIS Production Services team.
University staff or vendors responsible for batch processing.
For questions regarding Automic/UC4 access, please reach out to the UIS Production Services team.
To request access to Automic/UC4, please email the UIS Service Desk.
Cherwell is the System Administration managed ticketing system for issues and service requests across the Universities ERP systems. It is an Information Systems Service Management (ITSM) tool that is managed by the Business Operations team at UIS.
System Administration Staff
For questions regarding Cherwell access, please reach out to the UIS Service Desk.
To request access to Cherwell, please email the UIS Service Desk.
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