CU Identity Manager (OIM) is CU's application for account management and user provisioning.

Systems

CU Identity Manager is currently provisioning the following systems:

  • HCM
  • FIN
  • CU Marketplace
  • Skillsoft - access is provisioned automatically and is not requested.
  • CU Careers - access is provisioned automatically and is not requested.

Links

Help, I am a manager and need to approve my direct report's access request!

Please see our How to approve access how-to guide or the more detailed Process Guide for Managers and Sponsors (user guide link below).

User Guides

See the Process Guides for instructions on how to Request and Approve access.

Support

Known Issues

  • After entering user credentials and password to login user receives an error page: Send an email to access@cu.edu including:
    1. A desciption of error. Including a screenshot will facilitate troubleshooting..
    2. Your six-digit empoyee number.
    3. A descricption of the error. Including a screenshot of the error page will facilitate troubleshooting.
  • User's personal or job information is incorrect: CU Identity Manager data is sourced from HCM. Typically if the data in CU Identity Manager is wrong it is because the data in HCM has not been updated. Check with your departmental payroll liaison (PPL) that the data in HCM is correct. If it is and the data in CU Identity Manager is still incorrect email access@cu.edu. Please include your six-digit employee number and be specific about what data is incorrect.