Devote the second and third week of the month to new user training. Build your knowledge of eComm's suite of tools along with federal laws that pertain to you as a communicator.

PREVIOUS STEP | Login Details

You will receive login credentials, instructions and an invitation to register for training prep on the first Wednesday of the month.

PREVIOUS

CURRENT STEP | New User Training

SCHEDULE | Week 1

WEEK 1 | DETAILS

Login
Don't forget to verify you can login.

Intro to Training
Attend Intro to Training to understand the importance of CAN-SPAM and your role in keeping CU compliant. 

Action Items

Complete quiz

SCHEDULE | Week 2

WEEK 2 | DETAILS

Salesforce
Leverage Salesforce to make data-driven decisions.

Marketing Cloud
Learn how to create and deliver an email invitation via Marketing Cloud.

Action Items

Create campaign with yourself
Send an email to yourself
View tracking information

SCHEDULE | Week 3

WEEK 3 | DETAILS

Cvent
Manage your events with Cvent, eComm's event management platform. Forms can be built to support simple or complex events. You can easily customize the look of your event form and website.

Action Items

Event form creation & launch
Understand post-registration communications

SCHEDULE | Week 4

WEEK 4 | DETAILS

Training Summary
Attend a virtual webinar with fellow new users. We will review the basics from trainings with a focus on how the eComm suite of tools work together. Bring your questions to get the most out of this session!

Action Items

Understand application basics
Know how the tools work together
Followup with eComm specialist



New User Training 2018

Download

NEXT STEP | Deep-Dive Training

Once you attend new user training and understand the basics, graduate to deep-dive training. You'll be invited to join virtual webinars hosted throughout the month to learn advanced features and share best practices.

Can't attend? Register anyway and we'll send you the recording.

NEXT