Did you know you can manage your submitted tickets directly in the UIS Self-Service Portal?

Once you’re logged in, click View My Requests on the homepage. Click your ticket title to view its status.

From there, you can:

• Track the status of your ticket.
• Add attachments like screenshots or documents to help resolve your issue faster.
• Edit your request if you need to clarify or update details.
• Withdraw your ticket if the issue has been resolved or the request is no longer needed.
• View your ticket number and all tickets associated with your account.