Current UIS Projects and Initiatives

When the grade change workflow was implemented, it was built in IEP due to the tools version and Approval Workflow Engine (AWE) availability at that time. If/when Portal is replaced, we risk losing this functionality. This change would align with the organizational standard of using OnBase for workflows.

Upgrading Cognos is a smart move for improved AI, faster dashboards, user-friendly design, and better data decisions.  IBM support ends April 30, 2024.

For the 2024-25 aid year the Department of Education is implementing “FAFSA Simplification” which makes major changes to Financial Aid, including changes to aid eligibility/needs analysis calculations, the aid application data, and how that data is exchanged with schools. There will be a large amount of work to update existing processes and configuration for both UIS and the campus FA offices.

A significant component of this work is the introduction of federal tax information (FTI) data that is categorized as controlled unclassified information (CUI). This initiative will ensure that the new FTI/CUI data has proper safeguards and security access configured in Campus Solutions and OnBase and that the FTI/CUI data does not flow to other downstream systems. 

Lastly, we'll want to work closely with our campus partners and provide any assistance as needed in updating existing business processes to reflect the new requirements that are being released from FSA (Federal Student Aid).

The project's goals:
UIS has the necessary tools to support the intake and management of our work. 
Our tools are well-understood; we know what tools we are using and what each tool accomplishes. 
The flow of work between our tools can be traced and is quantifiable.

The ITSM/ticketing tool currently used by UIS and offered to System Administration departments is inadequate in terms of features and performance. To meet the needs of UIS and its customers, a new toolset is required. This toolset will support of the same outcomes as our previous tool. It will also need to work in orchestration with other UIS toolsets. 
This initiative will focus on the evaluation and selection of a new tool; implementation of the tool will be managed as a separate effort.

Microsoft Intune products and services provide a cloud-based unified endpoint management solution. It simplifies management across multiple operating systems, cloud, on-premises, mobile, desktop, and virtualized endpoints. It also:

• Supports data protection on company-owned and bring-your-own devices through non-intrusive mobile application management.
• Empowers organizations to provide data protection and endpoint compliance that support a Zero Trust security model.
• Brings together device visibility, endpoint security, and data-driven insights to increase IT efficiency. In hybrid work environments, admin tasks and end-user experiences are improved.

Currently, we leverage Configuration Manager, an on-premises application, for device management, but the growing presence of our remote staff brings additional challenges that need to be overcome. Shifting workloads from Configuration Manager to Intune will allow us to take advantage of new features, allow us to manage our remote endpoints without VPN, retire infrastructure with out-of-support operating systems and software, reduce our licensing costs (Configuration Manager, Server OS, and SQL) and improve & simplify how we refresh & deliver hardware to our staff. 
Windows Autopilot is a cloud-based service used to set up and pre-configure new devices & simplify the Windows device lifecycle, for both IT and end users, from initial deployment to end of life. Traditionally, significant time is spent building and customizing images while Windows Autopilot introduces a new approach that:

• From the user's perspective, it only takes a few simple operations to make their device ready to use.
• From the IT pro's perspective, the only interaction required from the end user is to connect to a network and verify their credentials. Everything beyond that is automated.

The vendor Micro Focus is sunsetting Silk Performer in CY 23, thus need to switch to the vendor’s other product Load Runner. While we make the switch over to Load Runner, the vendor will allow us to use Silk Performer for 12 months in parallel or up until 12/31/2023, whichever happens first.

The goal of this initiative is to keep UFT and ALM up to date to take advantage of all the features of ALM and UFT.
Installing new licenses, new machines and new VM’s to expand our services in automated test solutions.
ALM Upgrade: To update to the most current version of ALM to align with the most current version of LoadRunner and to make sure that we are not running out of support. 
Also, there are a few issues with the current installation that should be addressed in the new version.

The implementation of Snowflake-based data hubs will allow the campus OIT / ODA / Data Scientists to have a central location for the main UIS data sources where they can supplement the data with campus-specific sources and create subsets of data for various needs. By having one location where the UIS-managed data and the campus data are located, the campuses can start adding their own data and creating datasets that meet their needs. This also provides the campuses with space and tools they can analyze the data and run their data algorithms on to come up with new insights. Since the campus areas will be totally managed by the campus users, they will have full control over how they want to manage their data and processes, and not need to coordinate with UIS to manage it.

The University of Colorado, Colorado Springs (UCCS) campus Human Resources department, follows the Conflict of Interest (COI) policy and oversees the Disclosure and Management of COI or Commitment for employees and student employees who must disclose annually and update disclosures in accordance with policy. Currently, they use a combination of tools, including a Qualtrics disclosure form; documentation is stored in OnBase. Office tools like Microsoft Excel are used for analysis and tracking. 

In implementing the COI Module at UCCS, we will improve the user experience with a logic-driven eform, automatic notifications upon submission, and a centralized place to view their past disclosures. This will also reduce the administrative effort for the office by utilizing routing and workflow to track/review disclosures, handle documents, automate communications, and support accountability with easy search and reporting capability. 

The Conflict of Interest module and administrative functions already licensed to the University of Colorado, are currently in use at Anschutz/Denver and Boulder, we will be customizing the module to meet the needs of UCCS conflict of interest office.

The goal of this initiative is to enhance the already delivered Grants WorkCenter. We will expand the Grants WorkCenter to include additional functionality to further improve daily processing, workload management, and metrics, streamlining Post Award Management at all 4 campuses.. We will also be expanding the use of the Grants WorkCenter from the Post Award & Billing Teams to include the Closeout teams as well.

CU Denver is looking to make process improvements on how they track student orientation for incoming undergraduate students. Currently, they do not utilize Campus Solutions for tracking this data and are interested in incorporating Campus Solutions into their business process.

The project goal is to best ensure necessary process improvement for the Fall 2024 incoming undergraduate (freshman and transfer) class. Ideally, the CU Denver team can implement changes to facilitate a Spring 2024 pilot.

Incorporating a Self-Service Password Reset solution streamlines user account management by enabling users to independently reset or recover their passwords without IT intervention. Leveraging a product solution helps boost productivity by reducing downtime and significantly reduces the need to engage the service desk to reset your password.

* Streamlined consistent process to change or recover your password.
* Strong security standards when viewed in the context of industry standards.
* High availability and convenience