Let us help you navigate the resources in the Integrated Online Services (IOS) so you can get the answer you're looking for when you need it. Select the tabs for the category of your question and then view resources by topic. Can't find what you need in this wiki? Submit a help ticket.
Salesforce Campaigns are how we group contacts. Some of the most common use cases for campaigns are when uploading lists of event attendees, creating email recipient audiences or varying marketing efforts.
Check out the many resources available to help you grow into a Marketing Cloud expert at your own pace. We've broken it down into three main phases, proven to set you up for success.
Data Extensions is the term Marketing Cloud uses for an audience. The following wiki explains how to create a Data Extension. It's important to note that despite whoever creates the Data Extensions it's the sender's responsibility to re'Start' it before each send.
Learn all about Reporting in the IOS Salesforce. Find templates of common populations available to clone with the option of further customizing and familiarize yourself with our data dictionary to better understand data points that can be leveraged.
Marketing Cloud email templates serve the purpose of streamlining and optimizing the process of creating and sending emails. This wiki covers the benefits of using templates and instructions for how to create an email from a custom template saved in your Business Unit.
