The CRM team provides expertise and insight in multiple technical and strategic areas. Not sure where your implementation might fit in? We're standing by to learn more about your needs and how we can help.

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Set of gears and widgets
Technical Build & Implementation

- Requirements gathering and business analysis
- Integrations and data management
- Process assessment and recommendations
- ROI-focused outcomes reporting
- Ongoing support for technical enhancements and product evolution
- Support and advising for CRM-related products including Salesforce, Marketing Cloud, Pardot, and Cvent
- Vendor relationship management for CRM-related tools and applications

Team reviewing marketing data
Digital Engagement & Creative Services

- Strategy identification and documentation
- Drip campaigns, journeys, and automations
- Campaign creation and management
- Copywriting and graphic design
- Social media advising
- Web design, development, and SEO
- Reporting and outcome analysis 

Training webinar
Training & Enablement

- Guidance on best practices for training and enablement
- General process review and assessment
- Change management planning
- Communication plan advising
- Documentation creation and management
- New user onboarding process
- Needs assessment for ongoing education and user empowerment