The Office of University Controller (OUC) and Procurement Service Center (PSC) are reorganizing how they deliver help desk and training functions. The OUC's FinPro Help Desk is transitioning procurement-related assistance to the PSC's new Service Desk. The OUC will continue to provide finance-related assistance through the OUC's new Financial Services & Solutions unit.

This Guide tells you where to get help, during and after the FinPro Help Desk transition.


PSC SERVICE DESK
(new-Oct 2021)

New email Oct 1: PSC@cu.edu.
FinProHelp@cu.edu email forwards to PSC Service Desk through Dec 31.


OUC FINANCIAL SERVICES & SOLUTIONS
New email address coming soon! Use FinProHelp@cu.edu until new email announced. 


OTHER RESOURCES/OFFICES

FinProHelp phone 303.837.2161 is new PSC Service Desk phone.

Contact PSC Service Desk about:

  • Payment Status/Invoice Inquiries
  • Booking Travel
  • Reimbursements
  • Procurement/Travel Cards
  • Concur 
  • CU Marketplace
  • Purchase Orders
  • PA, NRI, SSP/Other PSC Forms
  • Supplier Questions

Contact Financial Services & Solutions about:

  • CU-Data/m-Fin reports
  • Finance System (FIN)
  • Fiscal Compliance
  • Propriety of Expenses/Sensitive Expenses
  • Recognition & Training
  • Gift Cards
  • Fundraising Events
  • Cash Receipt/Other OUC Forms
  • OUC's CPE Program

Contact the offices listed for assistance with the designated topics:

  • Campus Controllers' Offices - continue to contact your campus finance office as you have in the past (this has not changed)
  • CU Denver|CU Anschutz Medical Campus Fiscal Compliance - Fiscal Compliance, Propriety of Expenses, Sensitive Expenses, Recognition & Training, Gift Cards (this has not changed)
  • UIS/Campus IT Offices - Portal Issues (access, login, etc.)
  • Employee Services - Benefits
  • Employee Services - HCM
  • Employee Services - Payroll
  • Employee Services - Scope of Work (SOW)
  • Campus Bursar's Offices - BRS Payments
  • Campus Security Coordinators - Enterprise System Access

 

 

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