The Office of University Controller (OUC) and Procurement Service Center (PSC) are reorganizing how they deliver help desk and training functions. The OUC's FinPro Help Desk is transitioning procurement-related assistance to the PSC's new Service Desk. The OUC will continue to provide finance-related assistance through the OUC's new Financial Services & Solutions unit.

This Guide tells you where to get help, during and after the FinPro Help Desk transition.

(new-Oct 2021)

New email Oct 1: email forwards to PSC Service Desk through Dec 31.

New email address coming soon! Use until new email announced. 


FinProHelp phone 303.837.2161 is new PSC Service Desk phone.

Contact PSC Service Desk about:

  • Payment Status/Invoice Inquiries
  • Booking Travel
  • Reimbursements
  • Procurement/Travel Cards
  • Concur 
  • CU Marketplace
  • Purchase Orders
  • PA, NRI, SSP/Other PSC Forms
  • Supplier Questions

Contact Financial Services & Solutions about:

  • CU-Data/m-Fin reports
  • Finance System (FIN)
  • Fiscal Compliance
  • Propriety of Expenses/Sensitive Expenses
  • Recognition & Training
  • Gift Cards
  • Fundraising Events
  • Cash Receipt/Other OUC Forms
  • OUC's CPE Program

Contact the offices listed for assistance with the designated topics:

  • Campus Controllers' Offices - continue to contact your campus finance office as you have in the past (this has not changed)
  • CU Denver|CU Anschutz Medical Campus Fiscal Compliance - Fiscal Compliance, Propriety of Expenses, Sensitive Expenses, Recognition & Training, Gift Cards (this has not changed)
  • UIS/Campus IT Offices - Portal Issues (access, login, etc.)
  • Employee Services - Benefits
  • Employee Services - HCM
  • Employee Services - Payroll
  • Employee Services - Scope of Work (SOW)
  • Campus Bursar's Offices - BRS Payments
  • Campus Security Coordinators - Enterprise System Access



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