The Office of University Controller (OUC) and Procurement Service Center (PSC) have reorganized how they deliver help desk and training functions. As part of this restructuring, the OUC's Finance & Procurement Help Desk (FinProHelp) has transitioned into two new units: The OUC's Financial Services & Solutions (FSS) team continues to provide finance-related assistance previously available from FinProHelp. The PSC Service Desk now provides procurement-related assistance previously delivered by FinProHelp. This Guide tells you where to get help after the FinPro Help Desk transition.
PSC SERVICE DESK
Email: PSC@cu.edu.
Call: 303.837.2161
OUC FINANCIAL SERVICES & SOLUTIONS
Email: FSS@cu.edu.
OTHER RESOURCES/OFFICES
Contact PSC Service Desk about:
- Payment Status/Invoice Inquiries
- Booking Travel
- Reimbursements
- Procurement/Travel Cards
- Concur
- CU Marketplace
- Purchase Orders
- PA, NRI, SSP/Other PSC Forms
- Supplier Questions
- 1099 Questions
Contact Financial Services & Solutions about:
- CU-Data/m-Fin reports
- Finance System (FIN)
- Journal Entries/JE Spreadsheets
- Fiscal Compliance
- Propriety of Expenses/Sensitive Expenses
- Recognition & Training
- Gift Cards
- Fundraising Events
- Cash Receipt/Other OUC Forms
- OUC's Continuing Professional Education (CPE) Program
Contact the offices listed for assistance with the designated topics:
- Campus Controllers' Offices - continue to contact your campus finance office as you have in the past
- CU Denver|CU Anschutz Medical Campus Fiscal Compliance - Fiscal Compliance, Propriety of Expenses, Sensitive Expenses, Recognition & Training, Gift Cards
- UIS/Campus IT Offices - Portal Issues (access, login, etc.)
- Employee Services - Benefits
- Employee Services - HCM
- Employee Services - Payroll
- Employee Services - Scope of Work (SOW)
- Campus Bursar's Offices - BRS Payments
- Campus Security Coordinators - Enterprise System Access
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