Using an approach of "outreach hours" as opposed to typical office hours fits in perfectly with the Community of Inquiry model that we often refer to in our work with faculty. I see it as an expansion of what teaching presence can look like in the online classroom, along with infusing both social and cognitive presence into the activity as well. That’s perhaps what I like about it most; by rethinking what our traditional office hours look like online, we can engage students more deeply in the tenets of the Community of Inquiry and help improve success.




