CU Alert: All enterprise and business applications are available. See email for additional information.
Portal Status: Green
9-25-24 Resolution HCM
CU Alert: All enterprise and business applications are available. See email for additional information.
Portal Status: Green
Description: Most production services universitywide will be unavailable for a 12-hour window on Sunday, October 23, for scheduled maintenance.
Timing: 6 a.m. to 6 p.m. Sunday, October 23.
Impact: Most production services will be unavailable throughout the maintenance window.
This year, UIS is introducing tentative production windows on the weekend following a regularly scheduled maintenance window that requires complicated updates. We do not anticipate needing the tentative window but prefer that campuses are aware well in advance — in case those windows become necessary.
The critical patch update was successfully completed on Oct. 23 and the tentative production window on Oct. 30 is cancelled.
Unavailable systems during the outage: 25Live/Lynx | Campus Solutions | Campus Solutions Mobile Application | Central Information Warehouse (CIW) | Concur | Constituent Relationship Management (CRM) | CU-Data | CU Marketplace | Degree Audit and Transfer Credit (DATC) | Enterprise Portal | eRA InfoEd application | eRA (interface with the HCM system only) | FIN | HCM | HireRight | International Tax Navigator | ImageNow | Integration Gateway | LegalFiles | LinkedIn Learning | My Leave | OnBase (direct access and Unity Client) | Parchment | PeopleSoft Elasticsearch (PES) | Phire | Secure File Transfer Protocol | SharePoint | Skillsoft | Sunapsis | TeamMate | Terminal Servers | TTO Portal | Web Performance Monitoring
Available 1800 Grant and Production services: 1800 Grant File and Print Services | 1800 Grant VDIs | 1800 Grant Phones | Cherwell | cu.edu email | Law Toolbox | Microsoft Teams | Tableau Servers | Wired and Wireless network for 1800 Grant | VPN
All non-production services will be available.
Not sure if you use these systems? Visit the UIS Glossary for details about each application.
More information:
Thank you for your cooperation as we complete this necessary maintenance work.
1800 Grant Street, Suite 200 | Denver, CO 80203 | Campus Mail 050 SYS
CU Help Line: 303-860-HELP (4357), E-mail: help@cu.edu | Fax: 303-860-4301
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