Salesforce | Social Media Tips and Tricks
Does your office or department leverage social media for communication and engagement? If so, these Salesforce resources may contain helpful information for you and your team. Both the eBook and webinar recording contain information on social media best practices.
Social Media Strategy:
- Page 3 | Listening and analytics
- Page 10 | Help your audience become experts
- Page 18 | Test to improve targeting
- Page 23 | Create a central dashboard
Social Media Best Practices:
- 05:00 | Customer satisfaction is a key metric
- 12:45 | Connect Social to the business strategy
- 15:00 | Rethink social metrics as business metrics
- 22:45 | Success examples
Questions? Send Kate an email.