|Issue||Description||solution status||status||last updated|
|Messaging CU campuses using Teams||System employees cannot chat with the other campuses using Microsoft Teams. Microsoft is engaged, and we expect a resolution soon.||N/A||In progress||Nov. 1, 2019|
|Shared mailboxes in Outlook 2016||In some cases, shared mailboxes are not currently accessible in Outlook 2016. – please use Outlook on the Web while we work to resolve the issue. If you can’t see your expected shared mailbox in either Outlook 2016 nor Outlook on the Web, contact the Service Desk at firstname.lastname@example.org or 303-860-HELP.||Use Outlook on the Web until Outlook 2016 has been fixed.||In progress||Nov. 1, 2019|
|Getting a deliverable error when messaging current CU System employees.||If you have received a deliverable error when emailing a current CU System employee, please try clearing the email address cache by following these steps:
- In Outlook, click the File tab.
- Select Options.
- From the left menu, select the Mail tab.
- Scroll down to the Send Messages section.
- Click Empty Auto-Complete List.
- Click OK.
|Clear email address cache.||In progress||Nov. 1, 2019|
Last modified 11/1/2019