Office 365 Current Issues [1]
| Issue | Description | solution status | status | last updated |
|---|---|---|---|---|
| Messaging CU campuses using Teams | System employees cannot chat with the other campuses using Microsoft Teams. Microsoft is engaged, and we expect a resolution soon. | N/A | In progress | Nov. 1, 2019 |
| Shared mailboxes in Outlook 2016 | In some cases, shared mailboxes are not currently accessible in Outlook 2016. – please use Outlook on the Web [2] while we work to resolve the issue. If you can’t see your expected shared mailbox in either Outlook 2016 nor Outlook on the Web, contact the Service Desk at help@cu.edu [3] or 303-860-HELP. | Use Outlook on the Web [2] until Outlook 2016 has been fixed. | In progress | Nov. 1, 2019 |
| Getting a deliverable error when messaging current CU System employees. | If you have received a deliverable error when emailing a current CU System employee, please try clearing the email address cache by following these steps: - In Outlook, click the File tab. - Select Options. - From the left menu, select the Mail tab. - Scroll down to the Send Messages section. - Click Empty Auto-Complete List. - Click OK. |
Clear email address cache. | In progress | Nov. 1, 2019 |
Last modified 11/1/2019
Sub Title:
The following is continually updated information about the status of known issues with Microsoft Office 365 and Office 2016 at CU System Administration.