Shadowing Returns to the FinPro Help Desk

Shadowing Returns to the FinPro Help Desk

Do you like being shadowed? Many of our callers to the Finance & Procurement Help Desk would like the FinProHelp Consultants to shadow them -- in other words, to look directly at their screens as the Consultants answer technical or procedural questions. Good news in time for fiscal year-end: We'll be implementing a new (and better) shadowing tool later this month. Look for the announcement in a future OUC blog posting.

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Carl
Fabulous! This will be great.
Phyllis Griffith
This is only possible if the computer is in UCD buildings, is that correct?
normandy.roden
No -- that won't matter.

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