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Kate will be out of the office on Friday, October 6th. If you have a question or need support, please create a TaskRay task and "@" Kate in it. She'll get back to you as soon as she is back in the office on Monday, October 9th.
Properly implementing strategy is essential for driving effective communications. In a recent Marketing Cloudcast episode and blog post, the folks at Marketing Cloud present helpful tools to enable simple, effective strategy that is well-informed by data and analytics.
Interested in getting up-to-date information on the latest news for SET? Look no further than the new SET Team Chatter group in Salesforce.
Segmentation: a word that every marketer and communicator knows well. Even so, taking a closer look at this key component of marketing and communications can be highly beneficial. A blog post from emailmonday recaps basic principles of segmentation and also provides actionable steps for implementation.
We all know that marketing is as much an art as it is a science. This is particularly true for event marketing. Check out this Cvent blog post for quick tips specific to event marketing. You can also catch up on the latest news from Cvent with their Q2 update recorded webinar.
A new option for receiving eComm support was rolled out at the August user group meeting for the SET team. Here are all of the details.
As summer comes to a close, the SET team is gearing up for fall! With user group meetings moving to a quarterly iteration, bi-montly "Coffee with Kate" sessions will kick off in September. The August user group meeting included a rollout for unit dashboards and an end-of-year roadmap.
As summer turns to fall, the TaskRay team at Bracket Labs has been hard at work on new features. The August 2017 release includes exciting new functionality aimed at making the platform even more user friendly. Watch their recorded webinar for all of the details.
On Friday, August 25 - between 7am and 8am the IT Enterprise office will perform maintenance on the Salesforce and Marketing Cloud instances. This maintenance is to reconfigure the connector between the two platforms.
The SET team has been utilizng TaskRay for a couple of months now. This tool, having robust functionality and user-friendly design, also provides additional resources for user success. In addition to FAQ documentation, TaskRay has a user success community. Beyond that, CU was recently interviewed by TaskRay to talk about how TaskRay has bolstered operations within Salesforce at CU.