All done creating and testing your event? Contact your eComm specialist to approve your event. They will double-check numerous items; such as having an Event Planner Email Address and a CU brand compliance website along with correctly configured post-registration emails and financial information so money transfers to the right accounts, among other things. Then you will be ready for launch!
Collectig payment in Cvent with funds directed to a CU speedtype? Learn about the types of account codes that are allowable in Cvent per CU's controllers.
Contact Cvent's premium support, utilize the countless resources in Cvent's knowledge base, or chat with Cvent's AI chatbot designed to help you in seconds with personalized resolutions to your questions.
Effectively leveraging data available in Cvent is crucial for showcasing event success, driving improvement, and developing a strategic event management process.
Salesforce is at the heart of eComm, but it would be nothing without other systems across CU. Most of eComm's Salesforce Contacts come from a nightly updated source system, enriched with engagement data from eComm's other applications (Marketing Cloud & Cvent), constituents, and eComm Specialists.
The eComm Help Ticket is a robust resource designed specifically for eComm and is constantly updated. Check out an overview of the process (including a peek of the back end), benefits to those requesting help and those providing support, plus common missteps to avoid.
You scheduled your post-registration message through Cvent, but how do you know your audience received it? Run the Sent Email Details report to ensure your emails were received and read.
