If your eComm user suddenly cannot send emails from Marketing Cloud, you may need to verify that their Marketing Cloud user is still integrated with Salesforce so that they can access the reports they need to complete the send.
You're ready to send an email, but what type of audience list should you use? Learn about the difference between reports, data extensions, and campaigns so you can send successfully and remain CAN-SPAM compliant.
eComm Subcommittee Update, Wiki Index Update, Cvent Integration Update, CU Footer for All Emails - Opt Out of all Emails, Email Preference Management Update, New Wikis this Week, Ongoing TaskRay Tasks and Data Monitoring
Sometimes constituents reach out to us to modify their email preferences instead of using the CU Footer for All Emails. Learn what to do if you want to help but aren't sure how to do so.
Do you need to create a new email preference category or modify an existing email preference category? Learn how in this wiki.
One of the cornerstones of eComm is allowing constituents to manage their own email preferences. Learn how Salesforce and Marketing Cloud make that constituent-centered focus possible.
What should you do if you notice an incorrect our outdated email address in Salesforce? Read this wiki to find out.
There are two types of contacts you'll encounter in Salesforce: standard and individual. Learn the difference.
Need to make changes to a Salesforce campaign or delete one that you no longer need? Learn how in this wiki.
Why are campaign and report names long, and why do they seem so complicated? Learn more about eComm's naming conventions to find out.

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