Request Access

How to Request Access

Below you will find information and instructions on how to request access to resources managed by UIS. This includes both CU Enterprise Applications as well as System Administration specific resources. Information is organized by application or resource. There are two methods of making an access request in use:

For assistance with questions about what roles a user should request within a given application please contact the relevant Campus Security Coordinator. If you do not know what application you need access to, please review the applications supported by UIS in the UIS Service Catalog by clicking on the service name in the listing below.

See the following table for how to request access to a service:

SERVICE WHO IS THIS FOR? WHO TO ASK FOR HELP REQUEST METHOD CU IDENTITY MANAGER SEARCH TERM
HCM ALL CU HCM Campus Security Coordinator CU Identity Manager "HCM"
Finance ALL CU FIN Campus Security Coordinator CU Identity Manager "FIN"
CU Marketplace ALL CU FIN Campus Security Coordinator CU Identity Manager "MARKETPLACE"
Concur ALL CU N/A Not Requested - Auto Provisioned N/A
Skillsoft ALL CU help@cu.edu Not Requested - Auto Provisioned N/A
CU Careers ALL CU help@cu.edu Not Requested - Auto Provisioned N/A
CIW ALL CU Campus Security Coordinator PDF FORM N/A
CU-SIS ALL CU CU-SIS Campus Security Coordinator PDF FORM N/A
DATC ALL CU CU-SIS Campus Security Coordinator PDF FORM N/A
ISSM ALL CU ISSM Campus Security Coordinator PDF FORM N/A
ERA (InfoEd) ALL CU TBD PDF FORM N/A
Secure File Transfer Protocol (SFTP) ALL CU Campus Security Coordinator for Relevant Application PDF FORM N/A
CU System ID CU SYSTEM ADMINISTRATION access@cu.edu PDF FORM N/A
Cherwell CU SYSTEM ADMINISTRATION help@cu.edu Not Requested - Auto PROVISIONED N/A
Treasury/SAFE TREASURY OFFICE ONLY SAFE Security Coordinator PDF FORM N/A
Phire UIS/IT AND CHANGE TESTERS/APPROVERS access@cu.edu PDF FORM N/A
Database Accounts UIS/IT ONLY access@cu.edu PDF FORM N/A
JIRA UIS/IT AND SOME CUSTOMERS help@cu.edu PDF FORM N/A
MDM UIS ONLY access@cu.edu PDF FORM N/A

Please Note the following:

Required Training

Most University systems require some level of training before access will be granted. Please review any directions in the relevant form below to identify and complete training requirements before submitting an access request.

Applications and IT Resources

HCM

Related Documents and Process Forms:
Documents for Security Coordinators:
  • HCM and FIN System Access Guidance (New version coming soon)

SkillSoft

  • Skillsoft access is granted automatically for relevant employees and POIs, no requests for access are needed.

CU Careers

  • CU Careers Access will be granted automatically, no requests for access are needed.

Financial System and CU Marketplace

Treasury SAFE Database

Central Information Warehouse (CIW)

Related Pages, Documents, and Process Forms:

CU Student Integrated Systems (CU-SIS) and ISSM

Note:

Related Documents and Process Forms:

Research Administration

  • InfoEd (eRA): For InfoEd (eRA) access a researcher or administrator can make a request to the research and/or compliance offices.

Master Data Management

Server Access

Note: For Terminal Server access send an email to Help@cu.edu including the specific terminal servers and your ADCUSYSEDU account name.

Database Access

  • Database accounts are for UIS staff only. UIS staff can access the Database Access Request form. Exceptions will require a special request to access@cusys.edu and will require additional approvals.

System Administration Accounts

IT Applications

  • Request Phire Access
  • Request JIRA Access: For JIRA access send an email to Help@cu.edu
  • Request UC4 Access: For UC4 access create a Cherwell ticket and assign it to Production Services

Request a New Person of Interest (POI)