Submit a help ticket Submit a ticket to eComm. Your campus eComm specialist will contact you soon. First Name * Last Name * Email * Phone Campus * - Select -CU SystemCU AdvancementCU-BoulderUCCSCU DenverCU Anschutz Medical Campus CU Denver | CU Anschutz Medical Campus School, College or Department * I work for CU Advancement. * Yes No Deadline * Month MonthJanFebMarAprMayJunJulAugSepOctNovDec Day Day12345678910111213141516171819202122232425262728293031 Year Year201620172018 What's your deadline? Heads up that if you are asking for a new report, we ask for two weeks. And if you need a Cvent form approved, we need 3 days. Tell us what you need help with: * I need a report (or "list") for my Marketing Cloud email send I need my Cvent event approved I can't login and/or I'm seeing error messages I need help with Marketing Cloud (this includes issues with sends, content building, analytics, etc) I need help with Cvent (this includes issues with form-building, IMAs/accounting, Salesforce integration, reporting, etc.) Something else New or Modification I need a brand new report built I need an existing report modified Name of Report folder in Salesforce It's OK if you don't know, just let us know. Name of Business Unit in Marketing Cloud Once you are logged into Marketing Cloud, you can find the name of your Business Unit in the top, right corner and just left of your name. Name, ID or URL of report or campaign Provide the name, URL and/or ID of the report or campaign you need modified. It's OK if you don't know, just give us much info as possible so we can find it as quickly as possible. Report details Tell us exactly who you want to send your email to. The more details the better and codes are awesome (eg; degree codes, etc.). HELPFUL: UCCS degreed alumni who graduated between 1990 and 1992 with a degree in nursing. NOT HELPFUL: Nursing people. Name of Cvent form You can provide the name of your Cvent form that you need reviewed, approved and integrated with Salesforce here. But, we also ask that you set your form to be approved within Cvent. When you do this, your campus eComm specialist will be alerted. Marketing Cloud help details Help us help you. Provide the name of the email, what exactly is wrong, URLs, IDs... any detail helps us address your issue faster and more efficiently. For example, if you need help about an email that was already sent, then it’s helpful to know how it was sent (Salesforce Send vs. Guided Send), the day it was sent, the name and/or Job ID of the email and business unit. Cvent help details Help us help you. Provide the name of the form, what exactly is wrong... any detail helps us address your issue faster and more efficiently. Application Salesforce Marketing Cloud Cvent Login or error details Help us help you. Tell us exactly what is wrong and/or what you are seeing. For example, if you see an error message, please copy/paste the error message. Details help us address your issue faster and more efficiently. Tell us more here CAPTCHAThis question is for testing whether or not you are a human visitor and to prevent automated spam submissions.