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Cvent | Registrant Management [1]

December 2, 2021 by Melanie Jones [2]

You've launched your event and starting promoting it; naturally, there might be some management of invitees to occur. Cvent makes things easy - from registering someone or initiating a refund.

Invitee Management 101 [3]
  • Switching Registration Types [4]
  • Recording Offline Payments [5]
  • Flex & Classic
  • Express

Navigate to your event:

  • Expand Attendees on the left side navigation
  • Select Attendee List lister under Attendees
  • The new page will display all registrants to view.

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Modify Registration
  • Find the name of the registrant you need to modify.
  • Hover the arrow to the right of their name
  • Click the action in the dropdown: 
    • ​Edit Contact Information to change a registrants first name, last name or email.
    • Modify Registration to change someones selection - like their meal preference or guest's name.
    • Substitute Registrant - most commonly used for non-refundable events.
    • Mark as Event Participant - just one method of many to take the valuable step of tracking participation.
    • Unregister a current registrant.
Register Someone
  • Click the blue Register Attendee button in the top right corner
  • Submit the registration

Related Articles

  • Welcome to the New Experience! [6]
  • Contact Cvent Help & Support [7]
  • Access Event Templates [8]
  • Visibility | Share Event with Other Users [9]
  • Weblinks | Unique URL to Register for Event [10]
  • Event Approval & Launch [11]
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Cvent | Registrant Management
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Source URL:https://www.cu.edu/blog/ecomm-wiki/cvent-registrant-management

Links
[1] https://www.cu.edu/blog/ecomm-wiki/cvent-registrant-management [2] https://www.cu.edu/blog/ecomm-wiki/author/39 [3] https://support.cvent.com/apex/CommunityArticle?id=000071993 [4] https://support.cvent.com/apex/CommunityArticle?id=000002708 [5] https://support.cvent.com/apex/CommunityArticle?id=000002361 [6] https://www.cu.edu/blog/ecomm-wiki/cvent-welcome-new-user-experience [7] https://www.cu.edu/blog/ecomm-wiki/cvent-support-and-resources [8] https://www.cu.edu/blog/ecomm-wiki/cu-branded-event-templates [9] https://www.cu.edu/blog/ecomm-wiki/cvent-share-your-event-other-users [10] https://www.cu.edu/blog/ecomm-wiki/cvent-weblinks [11] https://www.cu.edu/blog/ecomm-wiki/cvent-event-approval-launch