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University Information Services (UIS)
We deliver information technology solutions and services to advance the University of Colorado's mission [5] in collaboration with CU’s four campuses and System Administration.
- We leverage our knowledge of CU’s business processes and technology solutions to collaborate, create and develop technologies that enable our customers to meet their goals.
- We partner with customers to advise on strategic technology direction, provide training and support customer software and hardware.
- We enhance and support enterprise applications, data infrastructure and management, IT security, identity and access management, and more.
Impact Report
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GET THE HELP YOU NEED — FASTER AND EASIER
Now you can request support or report an issue using the new UIS self-service customer portal [4]. The previous process of emailing the Service Desk at help@cu.edu [6] still generates a service ticket. However, the new portal allows you to easily review the status of your submitted requests or issues. You don’t even need your service ticket number — once you log in, the portal will pull all requests associated with your account.
While using the portal is intuitive, we’ve created a quick guide [7] to help you navigate the self-service portal.
I need
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I NEED ...
Access
Access
Access [8]
Request access to CU applications and services.
help
Service Desk
Get IT support via email, phone and in person.
Information
Maintenance Info
Learn of scheduled maintenance and outages.
Services
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SERVICES & PRODUCTS
Enterprise content services
Access
Enterprise Content Services [14]
Modernize your content management and processes with a single platform, OnBase.
eComm
Service Desk
eComm [15]
Access a suite of Salesforce-driven applications to support electronic engagement.
Data Management
Maintenance Info
Tableau [16]
Access interactive data visualizations and robust analytics to inform data-driven decisions.
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See all UIS Services [17]