Published on University of Colorado (https://www.cu.edu)

Home > Where to Get Help: A Guide to Transition

Where to Get Help: A Guide to Transition [1]

The Office of University Controller (OUC) and Procurement Service Center (PSC) have reorganized how they deliver help desk and training functions [2]. As part of this restructuring, the OUC's Finance & Procurement Help Desk (FinProHelp) has transitioned into two new units: The OUC's Financial Services & Solutions (FSS) team continues to provide finance-related assistance previously available from FinProHelp. The PSC Service Desk now provides procurement-related assistance previously delivered by FinProHelp. This Guide tells you where to get help after the FinPro Help Desk transition.


PSC SERVICE DESK
Email: PSC@cu.edu [3].
Call: 303.837.2161


OUC FINANCIAL SERVICES & SOLUTIONS
Email: FSS@cu.edu [4].


OTHER RESOURCES/OFFICES

Contact PSC Service Desk about:

  • Payment Status/Invoice Inquiries
  • Booking Travel
  • Reimbursements
  • Procurement/Travel Cards
  • Concur 
  • CU Marketplace
  • Purchase Orders
  • PA, NRI, SSP/Other PSC Forms
  • Supplier Questions
  • 1099 Questions

Contact Financial Services & Solutions about:

  • CU-Data/m-Fin reports
  • Finance System (FIN)
  • Journal Entries/JE Spreadsheets
  • Fiscal Compliance
  • Propriety of Expenses/Sensitive Expenses
  • Recognition & Training
  • Gift Cards
  • Fundraising Events
  • Cash Receipt/Other OUC Forms
  • OUC's Continuing Professional Education (CPE) Program

Contact the offices listed for assistance with the designated topics:

 

Have a question or feedback?

Questions & Feedback [13]

CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
Controller
Groups audience: 
Controller
Source URL:https://www.cu.edu/controller/where-get-help-guide-transition

Links
[1] https://www.cu.edu/controller/where-get-help-guide-transition [2] https://www.cu.edu/controller/finance-procurement-services-reorganization-ouc-updates [3] mailto:PSC@cu.edu [4] mailto:FSS@cu.edu [5] https://www.cu.edu/controller/campus-controllers-finance-offices [6] mailto:FS-Compliance@ucdenver.edu [7] https://www.cu.edu/service-desk [8] https://www.cu.edu/employee-services/benefits-wellness [9] https://www.cu.edu/hcm-community [10] https://www.cu.edu/employee-services/employee-payroll [11] https://www.cu.edu/employee-services/collaborative-hr-services/cu-campuses/scope-work-sow-independent-contractor [12] https://www.cu.edu/uis/access-it-security/request-access/campus-access-coordinators [13] https://www.cu.edu/controller/forms/questions-feedback-0