Preparing for a loaner laptop [1]
If your work device is having an issue that requires sending it out for repair, you will receive a loaner device from the Service Desk.
Since most of our work is stored on cloud in Microsoft 360’s OneDrive, this shouldn’t cause a disruption to your work, especially if you prepare by reviewing these suggestions.
Before turning in your device
- Confirm that all your files are backed up to OneDrive. [3]
- Sign out of any personal accounts, especially your password manager if you use one.
- If you rely on pinned items in your Windows clipboard [4], such as html code or special characters, paste them into an email to yourself to quickly reset a clipboard on the loaner device.
- If you reply on the Quick Access in File Manager, note the location of key folders before turning in your device.
- Log out of the device and remove your wireless mouse dongle, if applicable.
When you receive your loaner
- Confirm you have WiFi access. Some devices list Network under the Cisco AnyConnect Client.
- Confirm that Zoom, Outlook and any software specific to your role is downloaded.
- Log into your preferred browser for access to saved bookmarks.
- Copy and pin items to your clipboard.
- Update any settings, such as your email signature and display settings. [5]