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Student Self-Service Upgrade [1]

In fall 2025, the Campus Solutions Student Self-Service upgrade will enable University of Colorado students to move from the Student Center in their portal to browser pages on desktops, smartphones and tablets.

In addition to the minor changes to the Student Center used by CU Denver and UCCS students, new navigation menus and other changes will improve all CU student self-service pages from Financial Aid, Student Records, Registration, the Bursar's Office and the Law Bidding page for CU Law School students.

Why is the Student Self-Service navigation changing?

  • Functionality hasn’t really changed, but the look and feel are very different.
  • In the old version, clicking a Student Center icon opened a new frame within the student portal. Navigating within frames can be clunky and frustrating. Oracle, our Campus Solutions vendor, no longer supports navigating within frames and instead offers fluid navigation.
  • The new design also meets accessibility requirements, allowing CU to stop using a third-party product for this purpose. The upgrade also allows CU to readily adopt any new functionality Oracle delivers, as new features will only be offered for fluid pages.
  • Now, when a student clicks any Student Center icon, a new page opens in their browser instead of within a frame in the Student Center.
  • While the improved navigation may be intuitive for most students, University Information Services provides the following visual guides to identify changes and new workflows.

Click a topic to explore specific changes.

Student Center in the Student Portal (UCCS and CU Denver)

  • CU Boulder students will not see changes within their Buff Portal.
  • CU Denver and UCCS students will find minor changes to the Student Center when they enter their student portal:

Student Center new

The old and new Student Centers seen side-by-side highlights the changes.

Student Center Old and New vesions

Most icon options remain the same: Academics, Admissions, Class Search, Student Account, Financial Aid, Register for Classes and Profile.

Task—Holds and Tasks—To Do’s are now combined as one: Tasks (Holds & To-Do Items). Like the previous version, a notification alert appears as a number in a circle when you have an active To-Do item or a hold.

The Advisor option is now found under Academics in the left navigation menu.

Example of the Academic page with Advisor in the menu

Student Center Mobile Version

The new navigation works on mobile devices, with slight differences. After clicking any icon on the Student Center, a new browser page will open to that area’s menu. Here’s an example from Financial Aid on a mobile device:

Self Service pages on a mobile device

NOTE: Menu options may vary depending on your campus.

After you click and go to a specific page, use the back arrow to return to the Menu.

Use the back arrow to return to the main menu on a mobile device

Academics

After a student clicks the Academics icon, an Academic Progress page will open in a new browser tab with a left-side menu that allows students to more easily navigate to different pages.

Example Academics page

Admissions

After a student clicks the Admissions icon, an Admissions page will open in a new browser tab with a left-side menu that allows students to more easily navigate to different pages.

There are no other significant changes under Admissions.

Class Search

Students can search for classes using the filters on the left side menu.

Class Search screenshot

Financial Aid

In the previous version, when a student clicked the Financial Aid icon, a new frame would pop up the student portal displaying a Campus Solutions page with a financial aid menu. 

Old version of the Student self service financial aid page

NOTE: Some options, Summer Applications and Professional Judgement Estimator, are unique to specific campuses. Your menu options may vary depending on your campus.

After selecting one of the six menu items, students would select the aid year they wanted to view.

Choosing the aid year OLD version

In the updated version, after a student clicks the Financial Aid icon in the Student Center, a new browser tab opens, asking the student to select the aid year first. 

Aid Year page in the new version

After selecting the aid year, navigation options appear on the new left-side menu of the default landing page for your Financial Aid Award Summary.

New FA award summary

In the old version, students would scroll to the bottom of the page to find the Accept/Decline Awards and Financial Aid Summary buttons.

An example of the old accept or decline buttons

Those two options are available now as items on the left-side menu.

Accept or Decline New Menu

The workflow to accept or decline an award is the same with a slightly different layout. After a student selects Accept or Decline from a drop-down menu, they will select Submit. They also have the option to check Reduce.

Accept Decline or Reduct Award screen

Graduation Application

Before you submit your graduation application, you need to confirm that your diploma reflects the correct name and will be sent to the appropriate address. You can do so by following these steps.

Instructions Images
Open the Student Center and click Academics. Student Center Academics icon
Select Application for Graduation from the far left navigation menu. Application for Graduation side navigation
Click Select to Apply to change the toggle to Yes, then click Apply. Expected graduation term example
Select or verify the Expected Graduation Term, then click Next to move to the next step. how to confirm the expected graduation term
Verify that the name shown is correct. Click on the arrow to view the Primary Name.

 
Example of the name confirmation step
Click X to close the window or click on a campus link to view the specific campus name change policy. View Primary Name
Verify the address where your diploma will be mailed. Address screenshot
Under Graduation Intention, open the dropdown menu and select Complete or Will not complete. Confirm academic information
Select the Submit button in the top right. Step 5 Submit your graduation application
After you click Submit, select Yes to proceed with the submission. Screenshot of the options
When completed, the screen will show a confirmation message. Success

How to edit your Name or Address on your graduation application

You can edit your name or address during the confirmation process or even after you have submitted your application.

Instructions Images
To edit, select Yes on the Select to Edit toggle then click Edit. Yes to Edit
Click Next to proceed. Editing NEXT step
Select the arrow to open the name window. Screenshot example
Make any name changes, then click Accept. Screenshot example
Click Next to proceed. Screenshot example
If you need to update your address, click the arrow to open the address window. Example of arrow for address change
Update the address where the diploma should be sent, then click Accept. Screenshot example
Click Next to proceed to the next step. Example from Campus Solutions
Click Confirm. Screenshot example
Click Update. Screenshot example
Select Yes to proceed with the submission. Screenshot of the Yes No options
When complete, the screen will display the message: "Success! Your application for graduation was successfully submitted." Screenshot of final screen

Profile

Similar to other areas, clicking the Profile icon opens a new browser page with a left-side navigation menu.

New Profile page

Navigating and making changes are intuitive. For example, to add a new address, a student would click Addresses, then the Add Address button. A form will pop-up for the student to enter new information and click Save.

Add Address screen

Register for Classes: Add or Drop

Add a class

Instructions Images
Click Register for Classes. Screenshot example
Select Register for Classes, then select the term to register. Screenshot example
If you know the course you wish to register for, you can type it in the search and then click on the arrow.

Otherwise, you can use the Class Search to find a class.
Screenshot example
Select the class. Screenshot example
Click the arrow.

If you haven't finished pre-registration tasks, you'll need to complete it now. See the Pre-Registration page for detailed instructions.
Screenshot example
Review the class selection, then click Next to proceed. Screenshot example
If your enrollment appointment is available, select Enroll.

If you wish to add the course to your shopping cart, select the Add to Shopping Cart option. If you are taking a class that requires permission, you may add it here.

Then click Accept.
Screenshot example
Click Submit to enroll. Screenshot example
Click Yes to proceed. Screenshot example
The class has been added. Screenshot example

Drop a class

Instructions Images
Click on Register for Classes. Screenshot example
Select Drop Classes, then select the term to drop. Screenshot example
Select the class to drop, then click Next. Screenshot example
Click Drop Classes to continue. Screenshot example
Click Yes to confirm. Screenshot example
The class has been dropped. Screenshot example

Student Account

Besides the page opening in a new tab with the left-side navigation, little has changed under Student Account. The new menu has the same options as the old version that popped up within a frame in the Student Center.

OLD example of the Student Account menu

Clicking View Bills and Payment Options takes the student to Nelnet, CU’s electronic payment service provider, just as it did in the old version.

View Bills page in the new version

Under Direct Deposit Student Refunds, the same information is shared with an option at the bottom to enter your direct deposit account number, confirm and submit it. The only difference is the top graphic has been removed, simplifying the page.

The old Direct Deposit page

The new direct deposit page

 

Groups audience: 
University Information Services

Source URL:https://www.cu.edu/uis/projects-initiatives/student-self-service-upgrade

Links
[1] https://www.cu.edu/uis/projects-initiatives/student-self-service-upgrade