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Booking a Trip Through Concur [1]

The University’s managed travel program provides employees access to the Concur Travel & Expense System (Concur) for online domestic and international bookings as well as access to full-service support from Christopherson Business Travel (CBT) agents for personalized travel assistance and/or assistance with group travel needs.

The fares available in the Concur system and visible to the travel agents at CBT reflect the university’s negotiated rates with our various airline partners. All airfare purchases should be made through the University travel program resources to leverage these favorable prices, as well as to ensure the Travel program has accurate information with which to perform our duty of care.

If you believe you have found an airfare purchase outside of Concur that cannot be replicated in the university travel program (in Concur or with a CBT agent), it is important that you review the Internet Airfare policy and the PSC Procedural Statement on Travel before making the purchase to ensure your purchase will be reimbursed.

Logging into the Concur Travel & Expense System

Booking a Trip

Making Changes to a Trip Including Cancellations

Activating E-Receipts

The Airfare Card

The Airfare Card is a centrally managed card account used exclusively by the university’s travel management company, Christopherson Business Travel (CBT), to pay for airline and other common carrier tickets for university travelers. When an employee (or their travel arranger) books an airline ticket through Concur Travel or with a CBT travel agent directly, the airfare is charged to the Airfare Card in our system. 

Similar to employee Travel Card transactions, Airfare Card transactions are subsequently imported into the appropriate employee’s Concur profile for reconciliation along with any other Travel Card and/or cash/out-of-pocket (personally paid) expenses related to the trip.

If you are expecting an Airfare Card transaction in your Concur profile, and it has not appeared after 7-10 business days, please reach out to PSC@cu.edu [12] for further investigation. Additionally, if you find an Airfare Card transaction in Concur that you do not recognize, contact PSC@cu.edu [12] for assistance. 

Resources

Related Articles

  SEARCH ALL ARTICLES [24]

Policies and Procedures

  VIEW ALL PROCEDURES [30]

Groups audience: 
Procurement Service Center
Source URL:https://www.cu.edu/psc/travel/booking-travel/booking-trip-through-concur

Links
[1] https://www.cu.edu/psc/travel/booking-travel/booking-trip-through-concur [2] http://my.cu.edu/ [3] https://pschelp.cu.edu/s/article/Concur-General-Completing-Your-Profile [4] https://pschelp.cu.edu/s/article/Concur-Expense-Identifying-Delegates-in-Concur [5] https://pschelp.cu.edu/s/article/Concur-Travel-Identifying-Travel-Arrangers [6] https://pschelp.cu.edu/s/article/Concur-Travel-Booking-Airfare-in-Concur [7] https://pschelp.cu.edu/s/article/Concur-Travel-Booking-Lodging [8] https://pschelp.cu.edu/s/article/Concur-Travel-Booking-Rental-Cars [9] https://pschelp.cu.edu/s/article/CU-Travel-Booking-Non-Employee-Travel [10] https://www.cu.edu/psc/travel/booking-travel/full-service-booking-through-agent [11] https://pschelp.cu.edu/s/article/Concur-General-Activating-E-Receipts [12] mailto:PSC@cu.edu [13] https://pschelp.cu.edu/s/frequently-asked-questions [14] https://www.cu.edu/psc/forms/request-reassign-airfare-charges [15] https://www.cu.edu/psc/travel/you-travel/travel-pre-approvals [16] https://www.gsa.gov/travel/plan-book/per-diem-rates?gad_source=1 [17] https://www.cu.edu/psc/travel/preferred-hotel-program [18] https://pschelp.cu.edu/s/article/Concur-Expense-Adding-and-Managing-Travel-Allowances-Per-Diems-Employees [19] https://pschelp.cu.edu/s/article/Concur-Expense-Determining-Reimbursement-or-Owed-Amounts-on-Expense-Reports [20] https://pschelp.cu.edu/s/article/Concur-General-Acting-as-a-Delegate-or-Travel-Arranger [21] https://pschelp.cu.edu/s/article/Concur-Request-Creating-and-Submitting-Travel-Pre-Approval-Requests [22] https://pschelp.cu.edu/s/article/Concur-Travel-Requesting-Cash-Advances-for-Travel [23] https://pschelp.cu.edu/s/article/Concur-Travel-Using-the-Travel-Card-to-Pay-for-Travel-Meals [24] https://pschelp.cu.edu/s/ [25] https://www.cu.edu/psc-procedural-statement-travel [26] https://www.cu.edu/psc/procedures/cash-advances [27] https://www.cu.edu/ope/aps/4024 [28] https://www.cu.edu/controller/procedures/finance-procedural-statements/finance-procedural-statement-business-expense [29] https://www.cu.edu/psc/travel/booking-travel/internet-airfare [30] https://www.cu.edu/psc/procedures