Holiday Travel Reminders [1]
Christopherson Business Travel (CBT) [3] is prepared for any unforeseen travel interruptions that may occur during the holiday season due to weather-related events. If you will be traveling during the holidays, here are a few travel tips:
- Make sure you arrive extra early at the airport for check-in or longer wait times through security. Be sure to also allow ample time for your commute to the airport.
- Make sure your cell phone number is listed in your Concur Traveler Profile [4] and in your airline frequent flyer account profile. This is the ONLY way the airlines and CBT Agents can get ahold of travelers regarding their flights.
- If you will be traveling during potential storms, please be sure to include your department in any travel decisions that could incur additional travel-related costs (such as delays resulting in extending the trip) to ensure approval for reimbursement.
- If your flight is cancelled or delayed, you can contact a CBT Agent [3] for assistance.
- If you booked your flight in Concur Travel, make updates or changes in Concur if possible. This will assist in minimizing the hold times for travelers that must contact a CBT Agent by phone.
- If you must contact a CBT agent, please be patient as you may experience long hold times due to call volume if there is a weather-related event occurring.
- If you find yourself stranded at the airport, you can work directly with the airline. In most cases the airline will waive add/collect fees, put you on a different airline, or provide exceptions under weather-related waivers. If you find yourself in a situation where additional funds need to be collected for a flight change, you can use your CU Travel Card for these additional charges.
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