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Five9 Call Forwarding [1]

March 31, 2023 by m.essa [2]

To turn call forwarding off or on, users should log into the five9 website [3].

  • Once the user has logged in, click on My Settings

Five9 Menu Options

  • Click on the Call Forwarding Tab

Call Forwarding Tab

  • Check on uncheck the Forward calls when logged out field.

Call Forwarding Checkbox

IMPORTANT

  • Make sure when entering phone number, the appropriate area or country code is entered WITHOUT special characters.
  • The Ring timeout field notes how long the call will be offered to the number assigned before it gets routed back to the main system.

Related Wikis

  • Collegis
    • Partnering with Collegis for Success [4]
      • Preferred Communication Method [5]
    • Understanding Collegis Benchmarks [6]
  • Five9
    • Recommended Audio Settings for Five9 [7]
    • Five9 Call Forwarding [1] 
    • Updating Greeting for Five9 [8] 
  • Mogli
    • Bulk SMS Sends [9]
Display Title: 
Five9 Call Forwarding
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Source URL:https://www.cu.edu/blog/integrated-online-services/five9-call-forwarding

Links
[1] https://www.cu.edu/blog/integrated-online-services/five9-call-forwarding [2] https://www.cu.edu/blog/integrated-online-services/author/108091 [3] https://login.five9.com/ [4] https://www.cu.edu/blog/integrated-online-services/partnering-collegis-success [5] https://www.cu.edu/blog/integrated-online-services/preferred-communication-method [6] https://www.cu.edu/blog/integrated-online-services/understanding-collegis-benchmarks [7] https://www.cu.edu/blog/integrated-online-services/recommended-audio-configuration-five9 [8] https://www.cu.edu/blog/integrated-online-services/five9-update-greeting [9] https://www.cu.edu/blog/integrated-online-services/bulk-sms-sends-0