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Bulk SMS Sends [1]

May 9, 2023 by m.essa [2]

  • Create a campaign or report including your recipient information.
    • If you create a report listing the recipients, you want to send it too. Your report name must begin with ‘[Mogli]’, and the first column must be the ID of the record you’re sending to.
      • Filter for only contacts with associated Mogli Numbers
  • Find the “Bulk SMS Lightening” Tab, or search for it in the App Launcher
    • Select your report or campaign.

Bulk SMS Screen

  • Your recipient's Mogli Numbers will appear in the SMS Recipient field.
  • Draft your message in the SMS Message section. You can include any of the following file types: jpeg, gif, png, mp4

Bulk Messaging Considerations:

  • Bulk messages are limited to 50,000 SMS messages at a time. If you are going to include media in your message (MMS), that limit drops to 2,000 at a time. GIFs are not supported in bulk messaging.

Reporting on Bulk Messaging:

  • Bulk Messages are identified by a checkbox on the "SMS" object. Any reports for the SMS object will have this field available for filtering. 
  • Click here [3] to go to an example report that shows bulk messages sent by phone number. You can clone this report and add your campus filter to refine the results. Please submit a help ticket [4] for additional reporting support.

Related Wikis

  • Collegis
    • Partnering with Collegis for Success [5]
      • Preferred Communication Method [6]
    • Understanding Collegis Benchmarks [7]
  • Five9
    • Recommended Audio Configuration for Five9 [8]
    • Five9 Call Forwarding [9] 
    • Updating Greeting for Five9 [10] 
  • Mogli
    • Bulk SMS Sends [11]
Display Title: 
Bulk SMS Sends
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Source URL:https://www.cu.edu/blog/integrated-online-services/bulk-sms-sends

Links
[1] https://www.cu.edu/blog/integrated-online-services/bulk-sms-sends [2] https://www.cu.edu/blog/integrated-online-services/author/108091 [3] https://cuonline.lightning.force.com/lightning/r/Report/00O6S000007appnUAA/view [4] https://www.cu.edu/crm/forms/integrated-online-services-ios-help-ticket [5] https://www.cu.edu/blog/integrated-online-services/partnering-collegis-success [6] https://www.cu.edu/blog/integrated-online-services/preferred-communication-method [7] https://www.cu.edu/blog/integrated-online-services/understanding-collegis-benchmarks [8] https://www.cu.edu/blog/integrated-online-services/recommended-audio-configuration-five9 [9] https://www.cu.edu/blog/integrated-online-services/five9-call-forwarding [10] https://www.cu.edu/blog/integrated-online-services/five9-update-greeting [11] https://www.cu.edu/blog/integrated-online-services/bulk-sms-sends-0