Cardholder Update (for Procurement and Travel Cards) (CU) [1]
Effective Date: 09/11/2023 (see below for changes effective February 12, 2024)
Lost or Stolen Cards
For lost or stolen Procurement and/or Travel Cards it is only necessary to contact US Bank directly at 1.800.344.5696 to report the incident. There is no associated form or Concur process.Purpose
To update information associated with a current Travel and/or Procurement Card such as:
- Cardholder's name
- Billing address
- Purchase and billing limits, etc.
Also used to cancel (inactivate) a Travel and/or Procurement Card.
Cardholder Process
Cardholder updates are processed electronically via Request [2]in the Concur Travel and Expense Management System.You can access Concur from the associated tile found in the employee portal [3]. Applications submitted in Concur Request will route electronically for approvals in the system.
To change a Procurement Cardholder's Approving Official, follow the Approving Official (AO) Application/Update [4] process.