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Customer Success Management [1]

Putting the U in UIS.

Ready for improvements in your technology, business processes or managing data, but unsure where to start? The Customer Success Team can help.

The Customer Success Team partners with campus offices and departments to:

  • advise on strategic technology direction.
  • help craft software and hardware solutions to meet business needs (in collaboration with internal UIS teams).
  • ensure a positive experience when working with UIS.
  • influence UIS strategy to support business needs and objectives.
  • serve as a bi-directional advocate between customers and internal UIS teams.

The Customer Success Team can help meet your business needs and make your vision possible.


Meet your Customer Success Manager:

Advancement

Jennifer Mortensen

Jen Mortensen
jennifer.mortensen@cu.edu [2]

Boettcher Foundation

headshot of Jenn Millikan

Jenn Millikan
jennifer.millikan@cu.edu [3]

Board of Regents

 

Scott Munson
scott.munson@cu.edu  [4]

Campus and System Leadership

 Aaron Munsfield

 Aaron Mansfield
 aaron.mansfield@cu.edu [5]

Campus IT Units

Milap Sharma

Milap Sharma
Milap.Sharma@cu.edu [6]

Campus Schools and Departments



Jenn Millikan
jennifer.millikan@cu.edu [3]

CU Foundation



Jenn Millikan
jennifer.millikan@cu.edu [3]

Finance, Procurement and Admin Services



Jaya Vaidyanathan
jaya.vaidyanathan@cu.edu [7]

Grants Management



Jaya Vaidyanathan
jaya.vaidyanathan@cu.edu [8]

HR Services

Bob Sudo

Bob Sudo
robert.sudo@cu.edu [9]

Office of the President

 

Scott Munson
scott.munson@cu.edu [10]

Online and Marketing Services

Jen Mortensen

Jen Mortensen
jennifer.mortensen@cu.edu [2]

Research Administration

Jennifer Silverthorne

Jennifer Silverthorne
jennifer.silverthorne@cu.edu [11]

Student and Academic Services



Art Figel
art.figel@cu.edu [12]

 

 

The UIS Two-Year Forecast Process

Groups audience: 
University Information Services
Right Sidebar: 
UIS: CSM Projects

Source URL:https://www.cu.edu/uis/service-catalog/customer-success-management

Links
[1] https://www.cu.edu/uis/service-catalog/customer-success-management [2] mailto:jennifer.mortensen@cu.edu [3] mailto:jennifer.millikan@cu.edu [4] mailto:Scott.munson@cu.edu [5] mailto:aaron.mansfield@cu.edu [6] mailto:milap.sharma@cu.edu [7] mailto:jaya.vaidyanathan@cu.edu [8] mailto:​jaya.vaidyanathan@cu.edu [9] mailto:robert.sudo@cu.edu [10] mailto:scott.munson@cu.edu [11] mailto:jennifer.silverthorne@cu.edu [12] mailto:art.figel@cu.edu