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Follow these steps to ensure you receive your W-2 in a timely manner

Year-end is just around the corner. Follow these three steps to ensure your Social Security number, addresses and paychecks are correct. This will help ensure you receive an error–free W-2, allowing you to file taxes without delay.

Note: Click on any image to enlarge it.

1: Validate and update your addresses

You should have a mailing and home address on file. Important documents, such as W-2s, are sent to the mailing address in the portal so it must be correct. Follow these steps to validate and update them:

  1. Log into the portal, select My Info and choose Employee Profile from the menu.

Portal Home Page

  1. Review your mailing and home addresses.

Personal Details Page

  1. If they are not correct, you can update them by clicking on the Home Address and Mailing Address boxes.
  2. The following screen will populate allowing you to update your information and save it.

Personal Details Address Page

2: Verify your Social Security number

The next step is to confirm your Social Security number is correct. Incorrect numbers will affect W-2s, potentially causing issues with the IRS. Check your number by:

  1. Selecting Additional Information.
  2. Additional authentication will be requested. Once authorized, you will be able to access the Additional Information window to view the Social Security number on file.

Additional Details Page

  1. If your number is incorrect, contact your Human Resources department immediately.

3: Check your pay advice every payday

Checking your pay advice after receiving your pay ensures your earnings are correct. This lessens the likelihood of having to make corrections to your W-2, which can cause delays when filing taxes. Access your Pay Advice by:

  1. Logging into the portal.
  2. Selecting the My Compensation button and then Pay Advice from the pop-up menu.

Portal Home Page

Learn more

Looking for more information? Visit our website to learn more about important dates and additional year-end information. 

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Gregory Brown

Thanks for providing such easy directions to follow for this!  You made my Friday afternoon!!

Employee Services

Thank you for the feedback! We're glad these directions made the process easier for you. 

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