Technical terminology can be difficult to understand. UIS has created a Glossary of Terms to aid our customers with navigating the acronyms and jargon. Let us know if there is a term or acronym you would like to see added to this living document!
In March of 2016, the UIS Service Desk asked System Administration staff to help us improve our services by completing a brief survey. The top issues identified were the service desk's response and resolution times, technical experitise and the dimishished effectiveness of the student services model. UIS has put measures in place to address these issues, with more planned. Learn more about how the UIS Service Desk is responding to System Administration recommedations for improvement.
A new Windows computers security policy is going into effect Tuesday, March 22 to increase data security and protect System Administration employees from unauthorized use of their Windows computing devices. Computing devices will automatically lock after 15 minutes of inactivity. Learn more about this new policy.
On March 15, 2016, Internet Explorer Version 11 (IE11) will replace earlier versions on Windows computers. Microsoft no longer supports versions below IE11 - this update will ensure System Administration stays up-to-date with Internet security and compatibility standards. Learn more about what you can expect.
Changes in the UIS service management organizational structure pave the way for enhanced support of our System Administration and campus partners.
The VPN client for System Administration employees who work remotely just got easier.