REVISED CU Alert: UIS Service Maintenance for HCM Production Systems for 6-10 to 6-11-17

Description:

HCM production services will be unavailable Saturday June 10-Sunday June 11, 2017 for maintenance.

  • A limited CU Resources/employee portal page will be made available to allow access to unaffected applications until midnight.
  • Maintenance pages will have links to access available applications from midnight until 6 a.m. June 11.

**Please note that the limited portal page will look different to the standard portal page with tiles.**

Timing:
6 p.m. Saturday June 10 -  6 a.m. Sunday June 11, 2017

Important! All production applications will be unavailable beginning 6 a.m. through 6 p.m. Sunday.

Note: Contingency time may be needed 6 a.m. - 6 p.m. Saturday June 17, 2017.

Impact:

The following Production services will be unavailable during the maintenance window.

CU Careers - Recruiting | Enterprise Portal (beginning at midnight) | eRA (integration to HCM only) | HCM

The following portal links and tiles will be unavailable:

All tiles | Benefits and Wellness tab | Business Tools Tab / CU Careers – Recruiting, HCM | My Info and Pay tab

*Please note the Business Tools Tab / CU Careers - Search Jobs/Apply and HireRight I-9/e-Verify are unaffected and will remain available throughout the maintenance window.

The following 1800 Grant and Production services will be available until midnight only:

Campus Solutions | Campus Solutions Mobile Application | CRM | CU-Data | FIN ImageNow | Integration Gateway | ISSS | My Leave | Online Admissions Offering (OAO) | Secure Enterprise Search (SES) | Skillsoft

The following applications will be available through maintenance pages from midnight – 6 a.m. They will be unavailable beginning 6 a.m.:

  • Concur Travel and Expense
  • CU Careers – Search Jobs/Apply
  • CU Marketplace
  • HireRight I-9/eVerify
  • Lynda.com
  • SkillSoft

The following 1800 Grant and Production services will be available throughout the maintenance window:

1800 Grant File and Print Services | 1800 Grant VDIs | 1800 Grant Phones | Cherwell | CIW | Concur Travel & Expense | cu.edu Email | CU-Data | CU Marketplace | CU Reporting Systems | DATC | eRA | HireRight I-9/e-Verify | ImageNow | Law Toolbox | LegalFiles | OnBase | Parchment | Singularity | Phire | R25 Interface Server Application | Secure File Transfer Protocol | SharePoint | Skype for Business | Terminal Server | TeamMate | TTO Portal | Wired and Wireless network for 1800 Grant | VPN

Refer to the Business Calendar for future maintenance window dates and times at https://sp.cu.edu/UIS/Lists/Business%20Calendar/calendar.aspx

For more information about UIS services, please go to the UIS Service Catalog at https://www.cu.edu/uis/service-catalog

Thank you for your cooperation as we complete this necessary maintenance work. 

UIS Service Desk
University of Colorado, University Information Systems
1800 Grant Street, Suite 200
Denver, CO 80203
303-860-help(4357)
help@cu.edu

Add new comment