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User alert: Search function not working properly on Inquire ePAR Transaction page

Users have reported that the search function is not working properly on the Inquire ePAR Transaction page (Main Menu> Smart ePAR > Inquire ePar Transaction).

We are working to fix this issue soon as possible and will send a follow-up blog post when it is resolved. 

What to do

In the meantime, we’ve implemented a short-term fix. Please search using the ePAR transaction number or the combination of EMPLID and Department ID. Before you begin, we ask that you clear your cache (Ctrl+Shift+Delete for Windows or Command+Shift+Delete for Mac).

Due to this temporary fix, the system is running slower than usual. We apologize for any delays and hope to resolve both issues shortly. 


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