While the majority of Employee Services staff will work remotely to do our part to reduce community spread of the COVID-19 virus, our services will continue without interruption. We're dedicated to providing excellent service to every CU employee and every HCM user. You can still reach us by phone or email. If you have questions or need assistance, reach out at firstname.lastname@example.org or 303-860-4200, option 2.
System Fixes: Aug. 15-19
We rolled out two fixes for transaction pages this week:
- You will no longer receive a PeopleCode error stating “The Selected Employee’s row already has a transaction in their database.”
- You are now able to enter and save Transfer ePAR transactions.
Known Issue: Expert Entry page
When using the Expert Entry page, users have encountered approval errors stating that they need to complete personal data first. To approve the transaction, toggle to the standard version of the transaction page. Check out the revised Hire and Pay Rate Change step-by-step guides to learn more about the expert entry functionality.