Retroactive changes can cause employees significant benefits issues
If you are entering a transaction or a job data change that affects benefits eligibility, Employee Services asks that you do it as soon as possible to avoid serious complications for your department’s employees and their benefits coverage.
When transactions and job data changes for employees aren’t made in a timely manner, it can result in the employee retroactively gaining or losing benefits eligibility. When this occurs, employees are often left with no time to elect coverage, are defaulted to coverage or retroactively lose coverage. Additionally, this can result in coverage premiums that cannot be refunded.
Recently, we’ve seen numerous employee transactions and job data changes that are more than a month old – and a few more than six months old.
If you must enter a change that affects benefits eligibility and is more than 30 days retroactive, please contact our benefits professionals at email@example.com or 303-860-4200, option 3, to notify us of the change and the reason for the retroactive update. This will allow us to contact you and the employee to explain the ramifications of the change.