While the majority of Employee Services staff will work remotely to do our part to reduce community spread of the COVID-19 virus, our services will continue without interruption. We're dedicated to providing excellent service to every CU employee and every HCM user. You can still reach us by phone or email. If you have questions or need assistance, reach out at firstname.lastname@example.org or 303-860-4200, option 2.
PETs now routing correctly, new fix in place
Thanks to recent fixes, we’re continuing to refine payroll expense transfer functionality.
PETs are also routing as expected. Previously, one bad PET in a group could hold back all others in a group. Another fix will prevent future dated checks from going into error.
If your PET is in suspense, please consult this job aid to troubleshoot the issue.
We continue to monitor PETs nightly to ensure they feed to finance correctly. If you find an error that hasn’t fed, please send the PET identification number to HCM_Community@cu.edu.