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Pending transactions issue resolved

Since Tuesday, some HCM users reported that certain SmartERP transactions were showing “system update pending” status rather than “system update completed” status upon saving. The root cause was identified and a permanent fix has been implemented, resolving this issue.

The HCM Community service center has a list of the transactions in this status and is continuing to reach out to users to push them through to a completed status. If you have an urgent transaction, please contact the HCM Community service center (hcm_community@cu.edu or 303-860-4200, option 2).

Thank you for your patience.

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