While the majority of Employee Services staff will work remotely to do our part to reduce community spread of the COVID-19 virus, our services will continue without interruption. We're dedicated to providing excellent service to every CU employee and every HCM user. You can still reach us by phone or email. If you have questions or need assistance, reach out at firstname.lastname@example.org or 303-860-4200, option 2.
Known issue: benefit program errors
We are working to correct an uptick in "benefits program" errors.
To identify transactions with the "FUNCLIB_BEN.BENEFIT_PROGRAM" error, click the Preview button at the top of your window and select View All on All Panels. This displays a list of transaction errors and warnings.
Once you've identified transactions with this error, please send a list of the identification numbers to HCM_Community@cu.edu with the subject line SQL–Benefit Error. Our HCM Systems team will process them on your behalf.
We are working with University Information Systems to resolve this issue as quickly as possible.