While the majority of Employee Services staff will work remotely to do our part to reduce community spread of the COVID-19 virus, our services will continue without interruption. We're dedicated to providing excellent service to every CU employee and every HCM user. You can still reach us by phone or email. If you have questions or need assistance, reach out at firstname.lastname@example.org or 303-860-4200, option 2.
Help us help you!
As you know, we're getting hundreds of calls and emails a day about HCM issues and questions. We truly appreciate your patience as we try to assist each and every HCM Community member. To help us troubleshoot more quickly and effectively, please provide us these details:
- Your employee ID
- Your name
- Page navigation
- Exactly when error occurs
- Screenshot of entire page (not just error) if possible.
Items 3-5 are especially important to identify issues.
Thanks for all your hard work. Your questions and input will help us make HCM better for you and the entire CU System.