While the majority of Employee Services staff will work remotely to do our part to reduce community spread of the COVID-19 virus, our services will continue without interruption. We're dedicated to providing excellent service to every CU employee and every HCM user. You can still reach us by phone or email. If you have questions or need assistance, reach out at firstname.lastname@example.org or 303-860-4200, option 2.
HCM fix update for Dec. 13
The UIS and HCM System teams have been diligently working to resolve the following issues:
The UIS team worked with Oracle until 11 p.m. to gain a better understanding of a potential solution to this problem and progress continues.
Please continue to refrain from attaching documents in HCM. This includes supporting documentation attachments as well as attachments of files that will be processed via upload.
The fix for the timesheet approvals failures is still being worked. Please refrain from approving timesheets until further notice.
We apologize for any inconvenience and will continue sending follow-up messages as updates become available or every four hours, whichever comes first. Thank you for your patience.