While the majority of Employee Services staff will work remotely to do our part to reduce community spread of the COVID-19 virus, our services will continue without interruption. We're dedicated to providing excellent service to every CU employee and every HCM user. You can still reach us by phone or email. If you have questions or need assistance, reach out at email@example.com or 303-860-4200, option 2.
HCM down for maintenance from 7-10 p.m. Jan. 3
HCM will be undergoing maintenance from 7-10 p.m. Tuesday, Jan. 3 while annual regulatory patches and other services are performed. Please plan your regular HCM tasks accordingly.
What will be unavailable?
The following portal links and tiles will be unavailable during this time:
- All tiles
- Benefits and Wellness tab
- CU Careers – Recruiting, HCM
- My Info and Pay tab
- My Leave
Please note: the use of CU Careers – Search Jobs/Apply will not be affected.
What will be available?
A limited employee portal page will be available to allow users access to unaffected applications, including the following:
1800 Grant Phones, 1800 Grant VDIs, Campus Solutions, Campus Solutions Mobile Application, Cherwell, CIW, Cognos, Concur Travel & Expense, CRM, CU Analytics, CU Marketplace, DATC, eComm, Email, Enterprise Portal, eRA, File and Print Services, ImageNow, Integration Gateway, ISSS, JIRA, Law Toolbox, LegalFiles, Lynda.com, OAO, OnBase, Parchment, Phire, R25 Interface Server Application, Secure File Transfer Protocol, SES, SharePoint, Singularity, Skillsoft, Skype for Business, TeamMate, Terminal Server, TTO Portal, VPN, Wired and Wireless network for 1800 Grant.
Contingency time may be needed from 7-10 p.m. Thursday, Jan. 5. Additional communications will be sent, if needed.