While the majority of Employee Services staff will work remotely to do our part to reduce community spread of the COVID-19 virus, our services will continue without interruption. We're dedicated to providing excellent service to every CU employee and every HCM user. You can still reach us by phone or email. If you have questions or need assistance, reach out at hcm_community@cu.edu or 303-860-4200, option 2.
HCM down for maintenance from 6 a.m. to 6 p.m. Dec. 2
Description:
HCM production services will be unavailable from 6 a.m. to 6 p.m. Saturday, Dec. 2 to implement PeopleSoft updates (PUM 23).
A limited CU Resources/employee portal page will be made available to allow access to unaffected applications. Please note that the limited portal page will look different to the standard portal page with tiles.
Timing:
- 6 a.m. to 6 p.m. Saturday, Dec. 2, 2017
- Note: Contingency time may be needed 6 a.m. – 6 p.m. Dec. 9, 2017
Impact:
The following Production services will be unavailable during the maintenance window.
CU Careers - Recruiting | eRA (see related upgrade blog) | HCM
The following portal links and tiles will be unavailable during the maintenance window:
All tiles | Benefits and Wellness tab | Business Tools Tab / CU Careers – Recruiting, HCM | My Info and Pay tab
The following 1800 Grant and Production services will be available:
1800 Grant File and Print Services | 1800 Grant VDIs | 1800 Grant Phones | Campus Solutions | Campus Solutions Mobile Application | Cherwell | CIW | Concur Travel & Expense | CRM | cu.edu Email | CU Careers - Search Jobs/Apply | CU-Data | CU Marketplace | CU Reporting Systems | DATC | Enterprise Portal | FIN | HireRight I-9/e-Verify | ImageNow | Integration Gateway | ISSS | Law Toolbox | LegalFiles | Lynda.com | My Leave | OnBase | Online Admissions Offering (OAO) | Parchment | Singularity | Phire | R25 Interface Server Application | Secure Enterprise Search (SES) | Secure File Transfer Protocol | SharePoint | Skillsoft | Skype for Business | Terminal Server | TeamMate | TTO Portal | Wired and Wireless network for 1800 Grant | VPN
More information
Refer to the Business Calendar for future maintenance window dates and times.
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